Dinner Location: 71Above – Los Angeles

The imperative to digitise the technology infrastructure that supports critical government and health care service agencies is finally being taken seriously. The reluctance to overhaul aging applications and core systems has been tested by unprecedented challenges, exposing key vulnerabilities and lack of flexibility. Now is the time to provide greater scale and agility through modernization, inclusive of cloud and AI adoption. Can we overcome inertia and complexity to put in place critical systems and infrastructures for the future? After all, these entities have a mandate that leaves little margin for error with lives and livelihoods. We’ve witnessed remarkable translation of this intent into action in a very short time frame. The challenge will now be capitalizing on this momentum to continue to future-proof the fundamentals before the next crisis.

What challenges and opportunities are unique to the digital transformation of government and health care service providers?

How big a roadblock is over dependence on inflexible legacy systems? How easy is it to overcome technical debt and reprioritise?

What are the biggest technological investments that have been deferred? Of cloud/IoT/AI – which hold the most transformational potential, and in which is investment being prioritized? 

How is this expected to evolve as entities progress along their digital transformation trajectories?

How important will inter-system operability be to foster ecosystems of innovation?